JuopunutBear Troubleshooting

This page contains basic troubleshooting steps for things that might go wrong.

WARNING: Please read this page in it's entirety before contacting us for help via IRC.

 

Problems before the Wire Trick:

  1. ControlBears says "backup failed."

    • This is often caused by a Custom ROM or having HTC Sync installed on your PC.

  2. ControlBear says "secondary backup failed."

    • This is often caused by a Custom ROM or having HTC Sync installed on your PC.

 

Problems after the Wire Trick:

  1. I get an Error message that says "Errorcode: 66732337 ErrorMsg: Still sober"

    • You did not perform or did not time the wire trick correctly. Run ControlBear again, using a slighlty shorter pause between wire touches.

  2. After I do the wire trick the phone powers off and I have to start it again manually.

    • You did not time the wire trick correctly. Run ControlBear again, using a slighlty shorter pause between wire touches.

  3. ControlBear gets S-OFF then says rebooting to RUU but nothing happens.

    • Blame your custom ROM. Reboot doesn't work correctly in it. Skip to restoring flashing hboot manually then to "ROM / Data Recovery" below.

  4. ControlBear completed successfully but did not flash the custom hboot.

    • Your CID is probably missing from the zip file for the hboot. Request that we add it, please do so in our IRC channel or by sending an email to team@unlimited.io with subject: "CID request." Please include the CID and modelid of the device in the body of the email.

 

Error Messages:

  • Can't find a seat / Old beer detected

  • This is caused by having multiple sudo ./adb processes running. Open TaskManager (windows) and kill all sudo ./adb.exe processes and/or run sudo ./adb kill-server from cmd.
  • error: device offline sudo ./adb server didn't ACK

  • You have htc sync / pdanet / droid explorer installed. Uninstall it.

 

I'm stuck at.. :

  1. The phone reboots only to the "arrow screen."

    • This is normal during the procedure, until you have gained S-OFF. Run ControlBear again.

  2. The phone reboots only to the "arrow screen" but I have already achieved S-OFF.

    • See the "ROM / Data Recovery" section below.

  3. The phone reboots only to the "arrow screen" but I'm still S-ON and I want to give up for now.

    • See the "ROM / Data Recovery" section below.

  4. I keep getting "do the wire trick now" and nothing happens.

    • Your wire is not making contact with the required points. Try a different wire and/or make sure that there is nothing obstructing the contacts. Using the correct type of wire (a core from an ethernet cable, the center core from a coaxial cable, etc) and verifying that you're touching the right contact points (as shown on your device spcific page) will expedite your wire-trick process. If you have done this process multiple times and are still having problems you may need to restore and try again with a different SD card.

 

ROM / Data Recovery:

There are three ways to recover your ROM. Try each one in until you succeed:

Open the cmd prompt that is located in your ControlBear folder where you unzipped all of the files.
Type the following cmds into the cmd prompt.

  1. ControlBear -r (This is run with the phone at the JuopunutBear/Arrow screen) If this succeeds recovery is complete otherwise continue to Step 2.

  2. ControlBear -f (This is run with the phone at the fastboot screen). If this succeeds you're done otherwise continue to Step 3.

  3. fastboot flash boot boot_backup.img

  4. fastboot flash recovery recovery_backup.img (This is done with the phone in fastboot mode) If this succeeds continue to Step 5.

  5. Boot the phone to android and install busybox from the market if not already installed.

  6. sudo ./adb push sdcard.img /data/local/tmp/

  7. sudo ./adb shell

  8. $ su

  9. # busybox dd if=/data/local/tmp/sdcard.img of=/dev/block/mmcblk1 conv=notrunc

  10. Reboot the phone.

If you cannot get the SD card to be recognized by the device even after doing the data recovery, you can reformat your SD card to a clean state using these instructions:

  1. Install busybox

  2. sudo ./adb shell su -c "busybox fdisk /dev/block/mmcblk1"

  3. type o

  4. type w

  5. sudo ./adb shell su -c "busybox fdisk /dev/block/mmcblk1"

  6. type n

  7. select primary, then 1

  8. choose default sizes

  9. type w

  10. sudo ./adb shell su -c "busybox mkfs.vfat /dev/block/mmcblk1p1"

 

Jetsteam:

If immediately after performing the wire trick the tablet screen remainds black and shows up as a QHSUSB_DLOAD device in Windows device manager do the following:

  1. Disconnect your tablet from your computer.

  2. Remove your SD card

  3. Perform one touch with the wire between the two points used for the wire trick.

When the device boots:

  1. Reinsert your SD card.

  2. Perform the Rom/Data Recovery steps (listed in the above section on this website).

  3. Insert a new (different) SD card.

  4. Re-run Controlbear (be sure your old controlbear windows are closed!).

Support

Don't know if your HBOOT is GB or ICS?

HBOOT Version List

Support for JuopunutBear is on IRC channel #unlimited on freenode. If you do not have an IRC client you can use the link below.

WebUI IRC